At Lindex Electronics, we understand that timely delivery is crucial to our customers. Here’s what you need to know about our shipping process to ensure your order arrives as expected:
Same-Day Shipping Commitment
We pride ourselves on our efficiency and aim to dispatch your order the same day it’s placed, provided the order is made before our cutoff time, which will be clearly mentioned on our site. This policy applies to all orders placed on business days. Orders placed on weekends, during public holidays, or under unforeseen circumstances such as quarantine periods or other force majeure events might experience delays.
Delivery Dependence
Please note that the actual delivery of your order is exclusively managed by third-party postal services, predominantly the American delivery services. Once your package leaves our warehouse, the delivery timeline, including any unexpected delays, is governed by the carrier. We do our best to ensure a smooth dispatch process, but we kindly ask for your understanding regarding factors beyond our control once the package is in transit.
Local Warehouse Advantage
For our customers in Massachusetts and surrounding areas, we offer an added benefit. Products available in our Massachusetts warehouse might reach you within one day of shipping, thanks to our strategic location. This expedited service aims to enhance your shopping experience with Lindex Electronics.
Pre-Order and Special Items
For items not readily available in our warehouse and labeled as “pre-order” or similar, please anticipate a longer delivery time. These products are shipped directly from our factory and thus, the journey to our Massachusetts warehouse before dispatching to you may take several weeks. We commit to keeping you informed about the estimated delivery timeline for such special orders.
Tracking and Updates
Upon dispatch, you will receive a tracking number to monitor the delivery status of your order. We encourage you to use this feature for real-time updates and peace of mind.
*Paid Delivery and Free Shipping Eligibility
Delivery charges depend on the chosen postal service. Free shipping is available for customers who make a single purchase over $1000 and are subscribed to our newsletter. Winners of our various contests also enjoy free shipping.
Customer Support
Should you have any questions or need assistance with your delivery, our customer support team is here to help. Contact us through the information provided on our site, and we’ll make every effort to address your concerns.
Thank you for choosing Lindex Electronics. We value your business and strive to provide a seamless and positive shopping experience, from order to delivery.